Make sure you have your Dog and Cat Microchip details with you before trying to update any information. To update information, you can either do it online or send us an email. All relevant contact information should be entered to the site, including phone numbers. It is important to keep your contact information up to date with the database.

There will be no charge to update telephone number and email address at present. To change keepership, there might be a fee. Please contact us to get the cost of updating keepership.

The PETStrack Microchip Database helps keep updated information about your pets. In the event of your pet getting lost, the microchip information stored in our database can be accessed by authorized personnel to contact the owner, thus helping to reunite lost pets with their keepers. Your information is stored securely on our site and can only be accesssed by authorized personnels.

Should your dog or cat be microchipped and why? The statistics show that one in three pets can get lost at some point in their lives and those that have a microchip can be retrieved fast enough. Harness and dog tags can be easily removed or when stayed on for a long time, the information can fade away. Microchip is a permanent identification, which stays lifelong. It does not replace dog tags.

Microchip is an electronic device, the size of a grain of rice, which can be inserted under your puppy’s skin through a quick and painless injection. Each microchip carries a unique identification number. When your puppy gets the microchip, you will be asked to register your puppy’s information along with the microchip ID. This can also be done by your veterinarian. When the microchip is scanned, it transmits the ID number, thus helping to retrieve the information about your puppy. Microchips are available in different frequencies. The ISO standard frequency is 134.2kHz. The global stand is intended to create an identification system that is consistent worldwide. Having an ISO standard microchip helps to identify and retrieve lost puppies even when travelling abroad. This is possible only with the use of an ISO standard microchip as the ISO standard scanners can read the puppy’s microchip.

Of course, by your veterinarian! Microchips can be implanted on the same day as your appointment. Though it looks like a simple injection, it is very important that the microchip is implanted properly. Placing the needle in deep or placing it in the wrong location will not only make it difficult to detect or read the microchip in the future. Veterinarians know where the microchips should be placed, know how to place them, and know how to recognize the signs of a problem. Hence it is important to have the microchip implanted by a veterinarian.

Having your pet microchipped improves the chance of getting your pet back if it becomes stolen or lost. Once Microchipped, make sure the microchip is registered, keep your registration information up to date. You can ask your veterinarian to scan your pet’s microchip at least once a year to make sure the microchip is still functioning and can be detected. Make sure you update your microchip registration in the database as soon as possible whenever you relocate or change your phone number.

The answer is NO, and it cannot track your pet if it gets lost. A GPS can tell you where your puppy is at but does not provide information to those nearby to help him back home. A microchip, as it is a permanent device implanted under your puppy’s skin, when scanned can provide your contact information, thus helping to contact you.

No, it does not. Any pet is required to have a collar tag. Microchip needs to be scanned using a Microchip reader to get the ID number, which then can be entered into the database to retrieve pet information.